Food Program Analyst - (On-Site)

Job ID

187672

Posted

17-Oct-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Data & Analytics, Facilities Management

Location(s)

Palo Alto - California - United States of America

About the Role

We are looking for a Food Program Analyst to handle and optimize the delivery of central initiatives within our food program.

This role will focus on operations, vendor coordination, and data management, supporting the growing complexity of food services across multiple regions. The role will ensure high-quality service delivery through program oversight, project management, and operational improvements.

What You'll Do

Support cross-functional projects within the food program, ensuring timelines, goals, and outputs are met. Assist with the development of project charters, schedules, and status reports to drive successful outcomes.

Manage vendor communications, supervise equipment and service quality, and ensure compliance with menu guidelines.

Collect, coordinate, and analyze program metrics, including customer happiness (CSAT), inventory, and compliance data. Provide timely and accurate reports to guide decision-making.

Assist in budget tracking and prepare financial reports, ensuring documentation is well-organized and up-to-date.

Lead all aspects of communication channels such as Slack, managing customer feedback, inquiries, and compliance issues. Facilitate cross-team communication and maintain key internal documents, including SOPs and vendor contracts.

Act as the primary contact for operational issues and ensure they are detailed, resolved, and called out for long-term solutions.

Work with internal teams to implement process improvements, share knowledge of key systems, and manage project dependencies.

What You'll Need

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Ability to use existing procedures to solve standard problems.

• Experience with analyzing information and standard practices to make judgments.

• In-depth knowledge of Microsoft Office products.

• Knowledge of G-Suite preferred.

• Organizational skills with a strong inquisitive mentality.

• Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

• When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills s of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Food Program Analyst position is $75,000 annually and the maximum salary for the Food Program Analyst position is $80,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at (see below) or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)