Field Engineer- English Speaking location Littau,Switzerland
General aim of the position
- Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area;
- Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance;
- Participate in oncall service rota.
Main tasks
Assurance
- Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA;
- Use the available tools and perform measurements to isolate and fix the faults;
- Replace faulty equipment parts and perform functional tests to validate the troubleshooting results;
- Implement temporary solutions whenever appropriate to help faster service restoration;
- Log all actions and update the current status into the trouble ticketing tools;
- Follow the spare part handling processes;
- Support risk assessment activities when required;
- Participate in 24x7 oncall rota.
Fulfilment
- Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA;
- Record the implementation results into the corresponding tools, fill in service reports;
- Activate the services and changes in the network together with NOC and/or customer DSS;
- Notify and update NOC and/or customer DSS with the status of the changes during implementation;
Preventive Maintenance
- Perform preventive maintenance activities within the defined SLA;
- Follow the preventive maintenance guidelines;
- Perform site audits;
- Resolve any issues and deficiencies found on site, including the ones discovered during site visits.
- Support the Field Technician for complex tasks;
- Member of project teams within Field Services.
Required competencies
- willingness to travel on a daily basis;
- solid understanding of security and safety rules and standards;
- not afraid to climb on masts and towers;
- Education:
- recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, )
- advanced education in telecom technologies (eg. telematician) is an advantage.
Please send your CVS to: (see below)
Posted Date: 26 Apr 2024
Reference: JS
Employment Agency: Connect 44 AG
Contact: Ksenia Scherbakha