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Role: 1st Line Support - Service Desk Rate: Up to £400 p/d Inside IR35 Location: South Wales HQ - 4 days p/w Duration: 6 months As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300. Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role. Experience Required: Experience in a Service Desk environment supporting 700+ employees in an ITIL setting. Strong knowledge of... more ->
Job Title: Security Systems Technician Contract: 6 months - Outside IR35 Up To £550 p/d Location: Remote We are seeking a WinGuard Specialist to join our security consultancy team, specializing in the management of bank branch security systems. The role involves installing WinGuard onto pre-built Servers and ensuring seamless integration with existing systems. The ideal candidate will possess expertise in WinGuard, with the ability to effectively train others in its use, install and manage cameras, and add new cameras as needed. This position requires transferring approximately 500 cameras... more ->
Job Title: Specialist Technical Support Level 3 Location: West Midlands (Hybrid) Permanent Salary: £42,005 Are you a highly skilled technical support professional seeking a challenging role that allows you to showcase your expertise and contribute to an efficient and effective customer service experience? If so, we have an exciting opportunity for you! The Role: As a Specialist Technical Support Level 3 click apply for full job details more ->
Job Title : 2nd Line Support Engineer - Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development... more ->
D365 F&O Support Engineer - Dynamics 365, Finance, Support, Implementation, ERP, Troubleshooting - London/Hybrid - Permanent - £30,000 - £40,000 base + benefits My client, a boutique bank, are seeking for an Application Support Engineer to join support team. You will be providing technical support for their Finance and Operations Dynamics 365 system. You will be responsible for the day to day running of their Dynamics 365 platform, covering installations, configurations and troubleshooting. You will also be required to write up vulnerability reports with the team and document changes as... more ->
2nd Line Server Support | £40 - £50K | Kent (Remote working 4 days a week) - Security Tools An excellent opportunity has arisen within a global, field leading client of ours based in Kent who are currently looking for a 2nd Line Server Support Specialist with knowledge of Security Tools. Overview A strong and consistent personality is required to take responsibility for all elements maintaining minimum security application and patch levels on ~800 Servers across the EMEA region. Working remotely, with in-country hands where necessary, the role holder will be required to focus on creating and... more ->
1st/2nd Line Support - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise... more ->
3rd Line Network Support Engineer - LAN, WAN, DC, Meraki, Fortinet - Home/Birmingham -£35,000 - £42,000 + £4,200 car allowance + on-call Do you want to join a thriving team at a business that will support your professional growth? Be in involved in some of the most exciting Networking services that are available in the market currently? A fantastic opportunity to join one of Europe's leading providers of IT services and solutions. The current demand for their Network Managed services continues to grow both from existing and new customers. As a result, there is a need for an experienced 3rd... more ->
Microsoft Dynamics Application Support Lead Outside IR35 Remote SC Clearance Required Scope. Initial knowledge transfer from previous supplier partner. Service support and investigation & resolution of incidents. Any work required to maintain a stable and effective service including supporting patching and any relevant upgrades The Role - Day-to-day support of services providing 2nd line application support via established Service Now resolver groups. Standard support hours are 09:00 - 17:00 Monday - Friday excluding weekends and bank holidays. - Familiarisation with the MS Dynamics 365... more ->
2ND LINE SDWAN Support Engineer - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2nd Line SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year.A national security clearance is required for this role but candidates not holding this level of clearance might be considered* We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2nd line engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be using our new to market offering of Software Defined WAN solutions. We are looking for... more ->
M365 Administrator & Senior Support Analyst (Non-Messaging) Initial 6 Month Duration Contract (Inside IR35) Home Working United Kingdom We are seeking a Contract M365 Administrator & Senior Support Analyst (Non-Messaging) to work with our client's Administration & Support team. The remit of this team is global and extends to all aspects of Administration & 3rd line support relating to the infrastructure and services, independent of location. In this role, you will provide Administration & Support for the timely resolution of incidents and problems, maintain, and optimise applications and... more ->
1st LINE IT SUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially 3 days Office and 2 from Home and after a short Probation period - this can be reversed, giving you 3 days per week from Home. There will also be some weekend work required - which will be shared equally within the Team on a Rota Basis. What you'll need to succeed Candidates will... more ->
Trade Systems Application Support Engineer Contract: Until the end of the year, will be a rolling contract Location: London, 4 days per week onsite Inside IR35 Responsibilities: Day to day support of trading systems within a Front Office environment Handle queries over the phone and in person from Traders Take ownership of dealing with issues efficiently Skills: 2/3 years of FO application support experience within Rates/Credit/FX desks Exposure of working with traders and sales Desirable knowledge of any of the FO trading systems like Murex and/or ION Please Apply! Carbon60, Lorien & SRG -... more ->
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be... more ->
1st Line Technical Support Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues... more ->
3rd Line IT Support Analyst (2nd/3rd Line Support) Working Arrangement: 5 days per week on site for first few weeks and then switching to 3 days per week once up to speed with the environment. Reporting into the Service Desk Manager, the 3rd Line IT Support Analyst will provide end user 3rd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI's and to be an active escalation point for 1st and 2nd line engineers. Responsibilities: - Ensure the delivery of day to day support to the organisation's users, covering... more ->
2nd/3rd Line Support Engineer, £220 per day inside IR35 3 months rolling, London Bench IT require an experienced 2nd/3rd Line Support Engineer to join a large organisation starting ASAP working onsite full time in London which is mandatory..Please note that this is working full time onsite in London (Victoria)* The successful candidate should have the skills and experience included below: Proven experience working as a 2nd/3rd Line Support Engineer Microsoft M365 (Exchange Online, OneDrive, Teams) Microsoft Azure (PaaS, IaaS, Storage, Recovery, Administration etc.), Microsoft Windows Server... more ->
Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to... more ->
Our public sector client is looking to recruit an Infrastructure/Operations Support Engineer 6 to 9 month contract - Hybrid working Manchester Rate - IRO 465pd Inside IR35 Essential skills: Proven experience working in an Operations Team working on a range of hosting technologies such as Azure and/or Hyper V Strong experience in Microsoft technologies such as Active Directory, Group Policy, DNS, SQL server. Experience in supporting M365 services such as Exchange Online, SharePoint Online, Power Platform. Experience in supporting Windows 10 devices and applications. Experience of supporting... more ->