EUC Engineer - Security Cleared - Onsite London - Gov

Our government organisation is currently looking for 3 x EUC Engineers for a 3 month initial contract.

The role is 5 days onsite in London.

Experience

• Experience of provisioning End user devices such as laptops and mobile devices. This includes setting up standard configurations, installing necessary software.
• Experience of providing training and support to end-users during the rollout process. This could involve conducting training sessions, creating user documentation, and addressing user questions and concerns.
• Experience of preparing laptops and mobile phone hardware for roll-out to large number of users.
• Experience of 1st/2nd line ServiceDesk/desktop support in a Windows environment
• Active Directory user and computer administration
• Experience of using ITSM tools for service management
• Experience of working on large roll-out projects within an IT environment
• Excellent communication skills with the ability to interact with staff at all levels of the organisation.
• Good knowledge of Microsoft office 365 applications
• Unbox and prepare the devices for deployment. This includes activities such as installing operating systems, configuring network settings, applying security settings, and installing necessary software and applications.
• If applicable, transfer data and user settings from the old devices to the new ones. This can be done through various methods such as data backups, cloud synchronization, or manual transfer.
• To ensure user adapt to new devices and services quickly to minimise disruption, provision of training sessions to familiarise users with the new devices and any changes in software.
• Distribute the new devices to the associated users. This will involve physically handing over the devices, configuring user accounts, and assisting users with initial setup.
• Update the inventory and asset management systems to reflect the new devices and retire the old ones.

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.