IT Manager - Global Retail Chain

We are looking for a Senior IT Manager to take the lead in shaping the future of IT for our client's rapidly expanding food and beverage chain! We are looking for a forward-thinking, dynamic candidate with proven experience as an IT Manager or Head of IT to join their team in Southwark, London. This is a brilliant opportunity to make a lasting impact on one of the UK's most innovative and successful retail chains.

As a key player, you'll be at the forefront of driving technological advancements across their global network of locations. Your expertise will be crucial in ensuring seamless IT operations that support ongoing expansion and delivering outstanding system performance.

In this pivotal role, you will be responsible for managing the company's IT function. You'll work with external IT support suppliers, ensuring efficient service delivery, while driving continuous improvement to keep ahead of the curve.

Leading the planning, implementation, and maintenance of the IT infrastructure, you'll be instrumental in designing scalable systems that are always reliable. Your leadership in developing and refining IT policies will support evolving business needs.

Cybersecurity will also be essential, as you design and implement robust security protocols to avert risk of threats and ensure compliance with industry regulations and safeguard data and customer information. You will also lead on major IT projects, managing them from conception through to completion. Collaborating with teams across the business, delivering projects on time, within budget, and aligned with our broader company goals. ommitment to process improvements will guarantee IT solutions exceed business objectives. Additionally, you will have oversight of the IT budget, from financial planning to negotiating contracts, ensuring cost-effective decision-making.

The ideal candidate for this IT Manager/Head of IT role will have proven experience as an IT Manager, with a technical background in infrastructure, networks, and cybersecurity. Experience within a multi-unit retail environment, ideally within hospitality or food and beverage sectors would be beneficial.

You will be an outstanding leader and people manager, demonstrating an innate ability to lead a team, driving a collaborative environment and engagement of stakeholders at all levels. Strong communication, project management, and budgeting skills are essential.