Project Manager Job Description
Position Overview Statement
Primary ongoing responsibility is for management of projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. May or may not have direct reports. Spends significant time on project management responsibilities.
As assigned, lead or assist in the planning, implementation and introduction of projects for new
systems and technologies.
Principal Duties and Responsibilities
Lead planning and/or implementation of projects. May participate in the design and/or testing phases.
Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary.
Responsibility for assembling the project staff; for their technical or functional development, performance, and/or termination during the project or projects.
Manage project budget and resource allocation.
Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. Advocate on behalf of clients and represent clients' needs as appropriate to senior management. Work cross-functionally to solve problems and implement changes.
Follow a defined, agreed upon project management methodology.
Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
PPMO Senior Manager reviews goals, accomplishments, and overall team performance at key stages.
Minimum 5 years of increasingly responsible experience, including experience successfully managing various projects. Outstanding grasp of information technology concepts and processes. Demonstrated aptitude for effective leadership of staff. Masters degree preferred.
Knowledge, Skills & Expertise
Thorough understanding of both theoretical and practical aspects of own professional discipline.
Thorough understanding of project management phases, techniques and tools:
Execute & Control: scope, workplans, resources, deliverables, Q/A, transition planning, etc.
Close: completion and assessment
Strong and tested project management skills, including sponsor and risk management.
Understands who is the client and what are the client's needs; provides realistic expectations; establishes specific customer satisfaction standards and actively monitors client satisfaction.
Knowledge of organization's methodology and tools.
Critical Thinking & Problem-Solving
Recognizes problems or situations that are new or without clear precedent. Evaluates alternatives and finds solutions using a systematic, multi-step approach.
Develops improvements and innovations to enhance performance.
Pro-actively engages present and future stakeholders in design, priority setting, and implementation.
Builds coalitions among the various stakeholders; negotiates authority to move the project forward.
Creates a sense of belonging and ownership among team members; assembles a team with the right mix of skills; coaches and motivates team members; delegates responsibility; promotes mutual support and interaction.
Consults and provides advice, facilitates discussion and resolves conflict; establishes trust; builds and uses cross-functional relationships to accomplish work objectives.
Conveys goals and objectives clearly and in a compelling manner; listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate; produces clear status reports; communicates tactfully and candidly.
Ensures that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee and all levels of management and documented appropriately.
Motivates project team members to action. Identifies common themes, makes inferences and draws
Ensures open communication on the project team.
Addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk.
Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions.
Makes decisions and takes timely independent action in pursuit of priorities.