*Must pass a drug test and background check once offered position*

Job Description

We are looking to add three new Digital Operations Analysts. These roles would support the Digital Experience Platform team which owns several MarTech platforms.

Key Responsibilities

• Apply advanced systems and analytical thinking methodologies to identify and address complex operational challenges. Utilize operational analysis tools and techniques to evaluate processes and outcomes, providing strategic insights and recommendations.
• Extract and analyze data to support key programs and high-level operational decisions. Support report outs of key metrics and KPIs.
• Develop, document, implement and support knowledge management for comprehensive operational support strategies (eg design and implement charge-back model for product utilization).
• Develop and maintain high-level guidelines, procedures, and support documentation. Provide training and communication on platform capabilities and program changes to ensure critical alignment with organizational goals.
• Process 3rd party purchase orders and invoices, monitor cost center charges, and complete comparative analysis of YTD spending vs planned budgets.
• Monitor and report on 3rd party compliance with service level agreements, including monitoring the support queue.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $65 - $73 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.