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Woodland Hills, California - USD Full Time Posted: Thursday, 14 March 2019
Robert Half Technology is looking for an experienced Telecom analyst for a large enterprising client in the Agoura Hills area Must have previous experience working with LEC(Local Exchange Carrier) RESPONSIBILITIES Retrieve and resolve Help Desk issues for Telecom, includes making and receiving calls Provide support and coordinate the resolution of the issues Issue out of service or repair orders to the appropriate vendor after initial troubleshooting and diagnosis has been completed PBX experience specifically NEC and Toshiba Post resolution customer follow-up to ensure satisfaction Make recommendations that would improve service and minimize costs Process bills and disburse to their appropriate Cost Center(Department) for accounting and budgeting purposes (understanding the difference on the bill between voicedata) Analyze telecommunications bills for billing accuracy and contract compliance Manage cellular service and equipment issues, process accurate orders to the appropriate vendors, and oversee cellular activations, billings, and cancellations Track all voice land lines, cellular phones, modems, audio conference call accounts, toll free services, eFax, fax, alarms, modem lines For Immediate consideration please send resume to We are looking to present candidates immediately and this IT Tech position will not be open long. You can apply for this position today by sending your resume to or by contacting Extension 29689. You can also connect with me on LinkedIn at https Top Skills 3+ years hands-on working experience with various HP Server hardware, including but not limited to DL360, DL380, and C7000 HP blade chassis. Cisco UCS hardware experience Technical knowledge of Windows Server versions, Citrix, Microsoft Exchange 2016, NetApp Storage, and VMware vSphere 6.5 Supports Microsoft technologies - design, architecture, and Implementation (eg, Windows 2008 - 2016, Active Directory, Exchange, IIS) including 32-bit and 64-bit architecture. For immediate Consideration please send Resume to Must have worked for LEC (local exchange carrier) or held same role within an organization. o ie AT T, Verizon, CenturyLink, Frontier Communications Must have 3-5 years telecommunications experience specifically troubleshooting analog lines, PRI ckts, and T1's. Strong customer service focus Excellent Microsoft Excel, Word and Outlook skills required Knowledge of PC hardware ability to learn new software For Immediate consideration please send resume to

Woodland Hills, California, United States of America
Robert Half Technology
Robert Half Technology
3/14/2019 5:15:56 PM

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