Workforce Planning Consultant - HIRING ASAP

Start date: ASAP

Duration: 7 Months

Location: Onsite in Zurich, Switzerland

Rate: CHF 1150 per day

Summary

We are seeking a highly skilled and motivated Workforce Planning Consultant to join our clients' project team. The project develops and implements software application & processes to support operational workforce planning. You will collaborate with end-users and senior stakeholders to define the required process and software enhancements needed to enable company-wide adoption. You will also work as part of the team to develop, test, and roll out agreed changes. Other responsibilities will include delivering training, creating documentation, end user support and involvement in transitioning the software to business as usual (BAU) operations.

Responsibilities

• Collaborate with end-users and senior stakeholders to define required process and software changes.
• Work as part of the project team to develop, test, and roll out agreed changes.
• Define and document business processes.
• Create training materials and deliver training to end users.
• Create product documentation.
• Provide support to end users.
• Help drive successful transition to business as usual (BAU) operations.

Key Skills

• Previous experience in a similar role involving developing and deploying large-scale IT solutions for workforce management combined with the associated business process changes, user training and overall organizational change.
• Experience working in insurance, financial services, or consulting/professional services.
• Working as part of a global agile team.

Bonus Skills

• Strong verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
• Ability to negotiate across multiple stakeholder groups, facilitate effective prioritization and reach agree shared solutions.
• Understanding of operational workforce management and strategic workforce planning.
• Ability to work independently and manage time & tasks effectively.
• Good understanding of agile ways of working.
• Bachelor's degree in business management, economics, finance, accounting, or relevant field.
• Professional certifications in business analysis, HR, or related fields.