MUST be in a commutable distance to Milton Keynes OR London 2 days per week

Overview

You have the chance to work for a global business, headquartered in the London. The business employs over 40,000 people worldwide, in over 100 countries, and is listed on FTSE 100 Index. The successful Lead Network Engineer will join an existing small team, acting as the hands-on Network Lead, providing day to day management and point of escalation for Level 2 and 3 Network & Infrastructure Engineers.

Key Responsibilities:

• Manage and mentor L3 and L2 engineers for network and server
• Complete 121's, appraisals, and development reviews as part of standard review
• Capable of developing high- and low-level project plans for infrastructure upgrade projects
• Lead coordination of project for upgrading network infrastructure with a hands-on approach and technical guidance.
• Recommend process improvements and assist in enabling these.
• Champion and develop adherence to company IT standards.
• Champion and develop adherence to company IT process such as change management.
• Manage and oversight tickets that require escalation within the team.
• Deliver technical fixes for incidents for network infrastructure and End user desktop support for VIPs.
• Support the wider team with fixes for server infrastructure.
• Co-ordinate technical documentation updates across the region.
• Manage and co-ordinate project delivery deployments for upgrades and new solutions
• Technical hands-on expert with Checkpoint Firewall, firepower Firewall, Cisco switching.
• Other duties as directed by the Regional IT Director.

Key Skills:

• CCNA or CCNA Security are expected minimums with CCNP preferred
• Cisco Catalyst switching and Integrated Services Routers hands on config/deploy mgmt experience
• Firepower, Checkpoint and NGFW technology experience.
• Windows server and upgrade experience
• Good engagement and management skills
• Ability to engage business stakeholders
• Excellent VIP white glove approach to support
• Capability to manage a team and operationally own services in a complex and busy environment.
• Troubleshooting and problem resolution skills.
• Incident management
• Decision making skills
• Ability to manage projects and co-ordinate delivery