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2nd/3rd Line IT Technical Support role required on Guernsey Island. Required skills for the role:- Advanced Troubleshooting Skills: Proficiency in diagnosing and resolving more complex hardware, software, and network issues that first line support cannot handle. This includes a deep understanding of operating systems, applications, and network protocols. Technical Knowledge: In-depth knowledge of company-specific products and services, as well as industry standards and practices. Familiarity with tools like Active Directory, PowerShell, and various IT management software. Solid understanding... more ->