Company Summary Statement

Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 334,000 natural gas and 433,000 electric customers in Louisville and 16 surrounding counties. KU serves 569,000 customers in 77 Kentucky counties and five counties in Virginia. LG&E and KU are major employers and active supporters of the communities they serve. They empower employees, community members and initiatives across their service territory through volunteerism and investments in organizations that support education, sustainability and wellbeing.

Overview

This position is responsible for the data operations of the LG&E/KU Advanced Metering Infrastructure ("AMI"). Managing the information flows of approximately 900,000 electric meters and 400,000 gas modules and associated RF mesh and/or cellular network communications infrastructure in the LG&E and KU service territories. This network communicates consumption and engineering data to utility systems and enables customers to view their individual electricity consumption via a website. This position within the LG&E and KU Meter Operations Center ("MOC") will provide operational analytics services and support the MOC. Responsibilities will include maintaining meter to billing operations, answering operational analytics questions, and fulfilling requests for dashboards and reports to assure efficient and effective operations. Work is conducted in the office, meter shops and warehouses.

Responsibilities

• Responsible for the management of the day-to-day meter operations of the AMI and/or AMI interconnected systems.

• Oversees the flow of information to and from the Meter Data Management System with other related enterprise systems (ie, Customer Care System, Meter Asset Management System, and multiple Advanced Meter Head End Systems).

• Ensures the data across these various systems is in sync and investigates and resolves any exceptions. Works with various internal business groups (eg, billing, customer service, distribution operations, IT, etc.) to address critical issues and resolve major problems.

• Prepares and delivers reports and informational presentations for management and business associates.

• Ability to communicate complex ideas effectively and handle multiple assignments concurrently.

• Using established procedures and working under immediate supervision, performs assigned tasks.

• Work is routine and instructions are usually detailed. Little evaluation, originality or ingenuity is required. Performs other duties as assigned.

Qualifications

EDUCATIONAL EXPERIENCE

Bachelor's degree in Business, Engineering, Statistics, Data Science, Accounting, or applicable field Proficiency in Microsoft Office Suite (Excel, Word, Office, etc.)

SPECIAL QUALIFICATIONS

Electrical Engineering, Computer Science, or related technical discipline is preferred. Knowledge of electric meters and metering data collection or translation systems. Ability to absorb information, apply conceptual skills in practical applications, and achieve desired results in a highly technical, operating environment. Possesses the ability to effectively deal with the rapid technological and business change while maintaining enthusiasm and displaying sound judgment and common sense. Possess a high level of customer sensitivity and ability to manage high levels of stress, ambiguity, and uncertainty.

WORK CONDITIONS

Position requires working in an office environment. Routine travel throughout the LG&E/KU service area with occasional overnight assignments required.

PHYSICAL EFFORTS

Primarily walking, sitting, or standing associated with successful completion of responsibilities.

EDUCATIONAL EXPERIENCE

Bachelor's degree in Business, Engineering, Statistics, Data Science, Accounting, or applicable field Proficiency in Microsoft Office Suite (Excel, Word, Office, etc.)

SPECIAL QUALIFICATIONS

Electrical Engineering, Computer Science, or related technical discipline is preferred. Knowledge of electric meters and metering data collection or translation systems. Ability to absorb information, apply conceptual skills in practical applications, and achieve desired results in a highly technical, operating environment. Possesses the ability to effectively deal with the rapid technological and business change while maintaining enthusiasm and displaying sound judgment and common sense. Possess a high level of customer sensitivity and ability to manage high levels of stress, ambiguity, and uncertainty.

WORK CONDITIONS

Position requires working in an office environment. Routine travel throughout the LG&E/KU service area with occasional overnight assignments required.

PHYSICAL EFFORTS

Primarily walking, sitting, or standing associated with successful completion of responsibilities.

• Responsible for the management of the day-to-day meter operations of the AMI and/or AMI interconnected systems.

• Oversees the flow of information to and from the Meter Data Management System with other related enterprise systems (ie, Customer Care System, Meter Asset Management System, and multiple Advanced Meter Head End Systems).

• Ensures the data across these various systems is in sync and investigates and resolves any exceptions. Works with various internal business groups (eg, billing, customer service, distribution operations, IT, etc.) to address critical issues and resolve major problems.

• Prepares and delivers reports and informational presentations for management and business associates.

• Ability to communicate complex ideas effectively and handle multiple assignments concurrently.

• Using established procedures and working under immediate supervision, performs assigned tasks.

• Work is routine and instructions are usually detailed. Little evaluation, originality or ingenuity is required. Performs other duties as assigned.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.