Solutions Engineer II

Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

A Solutions Engineer (SE) works together with a project team to deliver all the infrastructure and its supporting elements in a timely and efficient manner to ensure the best project outcomes. SEs work closely with Architects and customers to identify the low-level details needed to facilitate the implementation, and work together with Subject Matter Experts across the many infrastructure teams at Bank of America (Middleware, DBAs, SAs, Network, Load Balancing, Storage, Access Management, etc.) to ensure the successful builds. Familiarity with all the infrastructure types listed above, and how they all interact with each other, is required. Strong interpersonal and technical skills are required, as is the desire and ability to constantly learn new things.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards

• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies

• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose

• Develops software solutions to address manual and repeatable work or inefficient processes

• Conducts on-site evaluations of third-party products being considered for firm adoption

• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers

• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

Required Skills

• Solutions Engineer with5 years of hands on experience.

• Experience with different infrastructure types:

• OS management experience (Windows and Linux)

• Middleware (Apache, Weblogic, Websphere, IIS, etc.)

• Databases (Oracle, MSSQL, Sybase, DB2, etc.)

• Load Balancing (F5, AVI, Nginx, etc.)

• Network (TCPIP, Firewalls, DNS, etc.)

• Storage (Local, SAN, NAS, s3, etc.)

• Active Directory and access management

• Cloud infrastructure and virtualization.

• Windows and Linux System Administration skills.

• Experience with Excel and Visio.

• Up to date understanding of best practices regarding system security measure.

• Ability to work with various departments in a large organization to facilitate the orderly execution of a proposed project plan.

• Strong interpersonal and communication skills.

• Ability to design architectural solutions for complex technology problems using available and emerging technologies.

• Availability to work during onshore hours: 9AM - 5PM ET. Self-driven, generalist, innovative, result-oriented, motivating, leadership, and Project management skills.

Desired Skills

• Experience working in a large, complex, and highly regulated organization

• Terraform and Infrastructure as Code experience

• Ansible experience

• Scripting (BASH, Powershell, etc.) experience

• Container technologies (Kubernetes, Docker, etc.)

• Degree in Computer Science, Electronics, Communication, Information Technology or equivalent experience.

Skills:

• Analytical Thinking

• Application Development

• Automation

• Production Support

• Risk Management

• Adaptability

• Business Acumen

• DevOps Practices

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.