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Senior IT Support Analyst required by my leading company based in Dorking As a key member of our IT support team, you will be responsible for: Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution. Ensuring clear and continuous communication with users throughout the issue resolution process. Managing and supporting all technology, including desktops, software, laptops, printers, and mobile devices. Proactively assessing the IT Services' technology infrastructure and presenting findings to the IT... more ->
2nd Line Support Engineer I'm lokoing for a skilled Second Line Support Engineer to join my client's IT team. As a key member of the support staff, you will play a crucial role in maintaining in-house developed products and providing support to end users. Responsibilities: Provide second-line technical support for software solutions. Install and configure software products. Handle data conversions and imports. Perform proactive maintenance on IT systems and software. Manage accurate service desk information for effective issue analysis and configuration management. Collaborate with customers... more ->
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities:... more ->
2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist with my clients 2nd Line backlog requests and new BAU escalation tickets. As well as being technically skilled you will be need to have a excellent customer service and communication skills. You must be able to demonstrate previous experience of working under pressure and adhering to strict SLA agreements. Key Skills Proven... more ->
Business Applications Support Lead - £35-40k - Hybrid Overview: I'm currently working with a market leading Automotive company, operating on a global scale, who are looking for a Business Applications Support Lead to join the growing team. This newly created role will lead the business applications service desk to ensure all SLA's are met effectively, develop and implement policies and procedures that will increase efficiency and enhance customer service across all aspects of the service desk and also participate in ISO audits and maintain ISO standards when required. The ideal candidate will... more ->
Data Centre Technician - 6 months - Essex My client is a leading provider of data centre solutions with a large presence in the UK. They are currently on the hunt to hire an experienced Data Centre Technician for an initial 6 month contract. Title: Data Centre Technician Duration: 6 months (Scope for extension) Location: Essex (Onsite) Commencement Date - ASAP Daily Rate: £250 - £300 Determination: Outside IR35 Job Overview: The Data Centre Technician will play a critical role in ensuring all activities within the Data Centre and Access Centres adhere to their stringent procedures and... more ->
Senior SQL Support Analyst, Utilities experience required, Home Based. £30000 - 38000 + benefits. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries... more ->
WA Consultants is currently recruiting for an Application Support Analyst for a remote working role. Our client is keen to speak with candidates with the following skills and experience: Great communication skills and attention to detail Excellent problem solving and decision making abilities Support experience for a technically intricate product Understanding of databases (including SQL) Familiarity with system architecture (including API's and Micro services) Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA... more ->
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance... more ->
2nd Line Support Engineer - Azure Our client is urgently looking for an experienced 2nd Line Support Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme,... more ->
Second Line Support Engineer/2nd line Support Engineer York/Hybrid Inside IR35 Immediate Start KNOWLEDGE AND EXPERIENCE 2nd line support experience on a busy IT Service Desk (minimum 2 years). Experience working to and reporting against SLAs. Working in large scale, multi-site environments. Windows 10 support in a domain environment. Hardware, software and peripheral troubleshooting and support. Active Directory/Azure Active Directory administration. Working knowledge of TCP/IP Networks. Office 365 administration, troubleshooting and support. Azure Intune troubleshooting and support. VPN... more ->
2nd Line Support - Security - Hybrid We have an exciting opportunity for multiple 2nd Line Support Analysts who have experience with security tools and have a desire to progress their career in this area. With a strong background in workstations or Servers, you will join our global client to help support their EMEA operations. As part of their plan to bolster their security operations, new headcount has been approved in a few areas. The 2nd Line Support Analyst will take responsibility for all elements maintaining minimum security application and patch levels on 5000+ workstations or their... more ->
FINANCE PROJECT SUPPORT MANAGER - INITIAL 6 months - INSIDE IR35 One of Loriens leading Glasgow based Public Sector clients are looking for a strong Finance focused Project Support Officer on an initial 6 month contract. Essential Criteria: Strong experience of business analysis in a business or digital project environment, preferably in a Finance or payment process Excellent relationship management skills working with key stakeholders in technical and business environments Experience of process mapping and business requirements gathering Experience of working within an agile,... more ->
3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £500 per day (Inside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial 3 month contract. This is a hybrid role and you will be required to work on site in central Luton 2 days a week. The Role: To respond to tickets, investigate, diagnose and resolve infrastructure alerts, service requests etc. providing exceptional customer service. Ensure the prompt and thorough resolution of security incidents. Manage complex access... more ->
1st Line Support Engineer Permanent Position London We are looking for 1st Line Support Engineer to join a high profile project based in London (Onsite Working). The role will offer extensive training to upskill you and fast track your career You will be responsible for Technical Capability - Works within a team as an established systems/product specialist (eg detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. Process - Follows established... more ->
3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £450 per day (Outside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial 3 month contract. This is a hybrid role and you will be required to work on site in central Luton 2 days a week. The Role: To respond to tickets, investigate, diagnose and resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide... more ->
M365 Technical Support Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role: You will be a vital part of our Specialist Technical Support Team, providing top-notch technical support to internal and external customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to... more ->
Allegro Application Support Team Lead - Remote (UK) - 100k Company We are partners with a leading global commodities trading firm specializing in the trade and logistics of oil, metals, and minerals across international markets. Role Details We are looking for a Application Support Team Lead with expertise on Allegro ETRM system to head up a global team spanning North America, Europe, and APAC region. Your Responsibilities Lead the App Support team in Europe and coordinate with teams in the US and India, serving as the escalation point for all support issues and interacting with global... more ->
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, A click apply for full job details more ->
IT Technical Support/Software Development - Warwickshire £35,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security with EDR - Endpoint, Detection Response. SOFTWARE DEVELOPMENT : Software and Web Development experience using PHP, HTML, Database query and management using MySQL and MSSQL Renowned, privately owned UK specialist... more ->