JobNet: Jobs for Technical People

Service Desk Analyst Monday - Friday 09.00 - 17:30 The SOC Service Desk Analyst will be responsible for level 1 tickets raised by our clients. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. The role is an excellent opportunity to develop and advance your skills. What will you be doing: Be the point of contact for technical queries from our clients. Meet or exceed the SLA's provided by the customer. Ensure a high level of service and customer satisfaction. Level 1 diagnostics and resolution on desktop/laptop...  more ->

Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and...  more ->