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Job Details
Servicenow Tech Lead (Permanent)
Location: London Country: UK
We have an exciting job opportunity for Service now Tech Lead role at London, UK.
Title: Service now Tech Lead
Location: London, UK
Duration: Permanent
Job Description:
- 8+ years of hands-on experience in ServiceNow platform.
- 5+ years of experience in designing end-to-end ServiceNow solutions.
Responsibilities
- Lead the design and implementation of ServiceNow solutions, ensuring alignment with business objectives and industry best practices.
- Responsible for the technical specification and implementation of the ServiceNow integration.
- Should have working knowledge of ServiceNow platform for major modules like TSOM, TSM. (OOTB functionality and customization), ITSM, and custom-scoped applications.
- Should have experience working in the telecommunications domain and implementing ServiceNow in the telecommunications domain.
- Configure/Customize ServiceNow including Workflows using Flow Designer, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script includes, etc.
- Custom applications development.
- Need to be Hands-on in ServiceNow, proactive and have a sense of ownership.
- Utilize extensive expertise in Service Management tools to enhance and optimize ServiceNow implementations.
- Collaborate with stakeholders to gather and analyse business requirements, translating them into effective ServiceNow solutions.
Requirements:
- Bachelor's degree in computer science, Information Technology, or related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proven track record of successfully designing and implementing complex ServiceNow solutions
Technical Skills:
- In-depth knowledge of ServiceNow platform capabilities and modules.
- Proficient in ServiceNow Scripting (JavaScript, Glide).
- Experience with ServiceNow integration methodologies.
- Hands on experience in TSOM, TSM and IT Service Management (ITSM) processes.
Certifications:
- CIS- certification is mandatory.
- Additional ServiceNow certifications are a plus.
- Note: Candidate should be willing to learn new modules in ServiceNow as per Project requirements
Posted Date: 16 May 2024
Reference: JS
Employment Agency: LSA Recruit
Contact: Gopal Mekala