Please answer the following questions in order to process your application.
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, JobNet will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
JobNet will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Service Desk Analyst (Contract)
Location: Manchester Country: UK Rate: £230pd inside IR35
Service Desk Analyst
Office 365, Active Directory, ServiceNow
South Manchester
£230pd inside IR35
My client, a leading managed IT service provider is looking for an experienced Service Desk Analyst to join their end client on a contract basis in South Manchester. This is a contract role inside IR35.
Job Summary:
To maintain all IT Systems to a high standard ensuring operational availability and to respond effectively to all help-desk requests.
Candidate Profile
- Ability to respond to a high volume of support tickets in a timely and professional manner, resolving and escalating when required
- Excellent customer service and communication skills
- Ensure the resolution of all IT incidents and service requests within agreed SLA's
Technical Skills:
- Active Directory (AD Manager Plus)
- Service Now
- Windows 10 & Office 2016 and above
- Office 365
- ITIL Foundation highly desirable
You will operate the help-desk, liaise with clients and suppliers, record and monitor system issues resolving or escalating when required.
Location: South Manchester
Rate: £230pd inside IR35
1 month initially
Posted Date: 30 Apr 2024
Reference: JSJW/JS/SD
Employment Business: IDPP
Contact: James Watson