If you have Change Manager experience and you're seeking a hybrid role in Hounslow, we want to hear from you. Deerfoot IT Recruitment is helping a collaborative company recruit a Contract Change Manager, and the role comes with a rate of up to up £425 per day, initially for 12 months.

As a Change Manager, you will be responsible for ongoing Change Management activities and managing continuous support improvements in the overall quality of the ITIL-aligned change management process for the support of ACUS Endpoints and self-service technology deployed at global airports.

In your first few weeks in this Change Manager role, you can expect to:

• Conduct regular quality assessment of the change management support process
• Identify support process improvement opportunities
• Map, formalise and follow-up on processes associated with particular objectives or activities
• Develop and promote tools and techniques within the support and R&D teams to increase process efficiency and improve performance
• Develop, implement and maintain a performance measurement and reporting system.

To apply for this Contract Change Manager role, your soft skills, expertise and experience should include:

• Experience collaborating with software development teams using version control systems and agile methodologies
• Experience managing operational support using multi-technology, multi-disciplinary and multi-site teams
• Experience with AWS, Elastic Search, ServiceNow
• ITIL processes Incident, Problem, Change, SLA Management, Release Management.
• SDLC
• Ideally ITIL certified

In return for your passion, collaborative approach and commitment, you'll receive a 12 months contract and a generous contract rate of up to £425 per day, as well as joining a friendly and inclusive culture.

Please get in touch with the Deerfoot IT Recruitment team today to apply for this Contract Change Manager position in Hounslow. We're looking forward to meeting you.

Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (1070906). Deerfoot is also climate-positive in partnership with Ecologi.

Deerfoot IT Resources Ltd is acting as an Employment Business in relation to this vacancy.